Terms of service

Terms of Service

Welcome to BKK Group. These Terms of Service ("Terms") govern your use of any storefront operated under the bkkgroup.co.za account. By placing an order or using our website, you agree to these Terms.

About us BKK Group operates multiple online stores selling a wide variety of products. Product availability, pricing, and specific category terms may vary by store.

Use of our site

  • You must be legally able to enter into a binding contract to place an order.
  • You agree to provide accurate, current information when placing an order.
  • You agree not to use our stores for any unlawful purpose or to attempt to disrupt or compromise site security.

Products and pricing

  • We aim to display accurate product descriptions, images, and pricing, but errors may occur. We reserve the right to correct any errors and, where necessary, cancel affected orders with a full refund.
  • All prices are listed in the applicable store currency and are subject to change without notice.
  • Availability is not guaranteed; items may sell out even after an order is placed, in which case we will notify you and issue a refund for the unavailable item(s).

Orders and payment

  • An order is only confirmed once payment has been successfully processed.
  • We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Shipping and delivery Shipping timelines and costs are set out in our Shipping Policy.

Returns and refunds Returns and refunds are governed by our Return and Refund Policy.

Intellectual property All content on our stores — including logos, text, images, and product descriptions — is owned by or licensed to BKK Group and may not be used without permission.

Limitation of liability To the fullest extent permitted by law, BKK Group is not liable for any indirect, incidental, or consequential damages arising from the use of our stores or products, except where such liability cannot be excluded by law.

Changes to these Terms We may update these Terms at any time. Continued use of our stores after changes are posted constitutes acceptance of the revised Terms.

Governing law These Terms are governed by the laws of South Africa, without regard to conflict of law principles.